Last Updated: 7/09/2023

1. Introduction

Welcome to Laneway Property Group Pty Ltd trading as Laneway Real Estate (referred to in this policy as "we," "our," or "us"). At Laneway Real Estate we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect various types of information, including but not limited to:

• Personal Information: This may include your name, email address, phone number, and other contact details when you provide them voluntarily, such as when you fill out contact forms or subscribe to our newsletter.
• Property Information: If you're using our services for property listings or searches, we may collect and display information about properties, including photographs, descriptions, and property details.
• Technical Information: We automatically collect certain technical information about your device and usage of our website, including your IP address, browser type, operating system, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing and improving our services
• Communicating with you, responding to inquiries, and sending updates
• To promote and market our existing and future products with you
• To market your property for sale or rent following the signing of a Form 6 agreement
• Personalising your experience on our website
• Analysing website usage and trends
• Complying with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who help us operate and maintain our website and services.
• Legal Requirements: We may disclose your information when required by law or in response to a legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Your Choices

You have choices regarding the collection and use of your information:

• You can opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
• You can manage cookies through your browser settings.

6. Security

We implement reasonable security measures to protect your information, but no data transmission over the internet is completely secure. We cannot guarantee the security of your information.

7. “Do Not Call” Register

The “Do Not Call Register” gives phone users the right of opting out of receiving unsolicited telemarketing calls. In compliance with our obligations under the Do Not Call Register Act 2006, we will make telemarketing calls to numbers listed on the Do Not Call Register only in the circumstances permitted by the Act. Such circumstances include where you have given us consent (express or implied) to do so. When you have given us express consent to call, your consent is deemed to be for an indefinite period unless you specify otherwise.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at hello@lanewayrealestate.com.au.